Contact Us

We'd love to hear from you! Whether you have questions about our products, need help with an order, or just want to share your love for plushies, we're here to help.

Get in Touch

Email: plushimo.info@gmail.com

We typically respond within 24-48 hours during business days.

Frequently Asked Questions

When will my order ship?

Orders are typically processed within 2-5 business days. Once shipped, you'll receive a tracking number via email.

Can I change or cancel my order?

Please contact us immediately at plushimo.info@gmail.com. We'll do our best to accommodate changes before the order ships.

Do you ship internationally?

Yes! We ship to most countries worldwide. Shipping times vary by destination, typically 10-25 business days.

What if my plushie arrives damaged?

We're so sorry if that happens! Please email us photos of the damage within 48 hours of delivery, and we'll arrange a replacement or refund.